Frequently Asked Questions

Our VAs are available Monday through Friday, 9:00 AM to 6:00 PM EST. All task requests are acknowledged within 30–60 minutes during business hours, with task completions delivered within 24 hours. For Enterprise clients, extended availability arrangements can be discussed during your consultation.

This is the most frequently asked question by first-time VA users. Your VA is here to make your business life run smoothly and uninterrupted — so you can enjoy the benefits in your personal life. Here's what your VA can handle:

• Event Planning
• Data Entry
• Invoicing
• Scheduling & Planning
• Research
• Email Assistance
• Travel Planning & Bookings
• Admin & Executive Assistance
• Price & Product Comparison
• Inbox Organization
• Calendar Management
• Legal Filing & E-Notary
• Audio/Visual Editing, Web & Graphic Design (Specialized)

Our VAs are remote professionals — here's what falls outside their scope:

• Receptionist duties (in-person front desk)
• Sales or direct revenue generation
• In-person tasks of any kind
• Full-time customer support roles

Absolutely. We understand that all business models and personal needs vary. All of our plans can be customized to fit your needs by either adding or reducing hours, as well as adjusting tasks. Contact us for a consultation to see how we can tailor a plan that works for you. A 6-hour monthly minimum applies to custom arrangements.